FAQ

Sign-up is quick. Click "Register," enter your name, email, date of birth, and a secure password, and confirm you’re 18+ and in an eligible state. You’ll receive a verification email—click the link to activate your account. To redeem Sweeps Coins or request withdrawals, complete KYC verification (ID and proof of address). If you hit a snag, use live chat or email support@rake.us for guided help.

New players can claim the No Deposit Bonus with code "RAKEFREE." That awards 10,000 Gold Coins (GC) plus 2.5 Sweeps Coins (SC). SC carry a 1x wagering requirement, and the offer is valid for 7 days from registration. Eligible games are all slots and instant-win titles. No purchase is required, but you must verify your account to redeem SC prizes. Terms and conditions apply, including state eligibility and age limits.

The first purchase offer uses code "RAKESTARTER." Buy the $19.99 package to get 50,000 GC and 30 Free SC (standard offer is 20 SC), with a 1x wagering requirement on SC. SC are eligible across most casino games, excluding Live Dealer. The bonus must be claimed within 30 days of purchase, and full T&Cs and state restrictions apply.

Free spins are awarded with specific codes and are game-restricted. For example, "SPINRAKE" gives 25 free spins worth 0.20 SC per spin on "Golden Harvest" or "Farmyard Riches," with a 1x wagering requirement on winnings and 48-hour validity after activation. Some spins require a verified account. Always enter the promo code at claim time and check the validity window in the offer terms.

Gold Coins (GC) are entertainment currency with no cash value. Sweeps Coins (SC) are the redeemable currency that can be converted to prizes or cash after meeting playthrough and redemption rules. SC typically require a 1x wagering requirement before redemption. GC are used for gameplay without withdrawal eligibility. Refer to the bonus terms for specifics on conversion, redemption minimums, and payout limits.

Minimum redemption starts at 50 SC for gift cards (approx. $50) and 100 SC for cash prizes. Maximum redemption per spin or play session is 5,000 SC for New York and Florida residents due to local rules; standard daily maximums are commonly around 10,000 SC. Limits vary by state and promotion, so always check the specific offer terms before you play.

Rake.us accepts MasterCard and Visa for purchases, with all transactions in USD. Purchases typically convert into a mix of GC and SC depending on the package. Withdrawals are only available for redeemed SC after meeting wagering and KYC requirements. Payouts are processed after verification, with typical processing windows of 24–72 hours, depending on verification status and payment method. Contact live chat or support@rake.us for status updates.

A wagering requirement is the number of times you must play through Sweeps Coins before redemption. Rake.us generally applies a 1x wagering requirement to SC, meaning you’ll need to wager the credited SC amount at least once on eligible games before requesting redemption. GC do not convert to cash and do not carry redeemable wagering terms.

Yes. The site is optimized for mobile browsers across iOS and Android, so you can play slots, table games, and instant-win titles without downloading extra software. Layout and controls adapt to phone and tablet screens for comfortable play on the go.

Rake.us features popular US-focused game types: slots, blackjack, roulette, video poker, craps, and a selection of live dealer tables. Notable providers include Betsoft, Hacksaw Gaming, Playson, Novomatic, Jili Games, and others. Some promotions exclude Live Dealer games—check individual offer terms for eligible titles.

KYC typically requires a government-issued photo ID, a recent proof of address (utility bill or bank statement), and sometimes a selfie for identity confirmation. Verification helps protect your account and speeds up withdrawals. Processing usually takes 24–72 hours; you’ll be notified by email when verification is complete.

Rake.us operates under the sweepstakes model and follows state eligibility rules. Players must be 18+ and located in eligible states—offers typically exclude Washington, Michigan, Nevada, and Idaho. Games come from audited providers and use certified randomness, and the site uses SSL encryption to protect transactions and personal data. Responsible gaming tools, account limits, and support resources are available. Always read the full terms and conditions before claiming offers. Play responsibly. If you need help with problem gambling, contact local support services or use the casino’s responsible gambling tools.